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Waterfront Hideaway Ranch
☎ (972) 782-9722
A shaded full hookup RV site at Waterfront Hideaway Ranch, where the park rules keep the rows quiet

Park rules and guest guidelines

None of this is unusual. It is written down so nobody has to guess, and so the ranch stays comfortable for everyone staying here.

We love our guests and want everyone to enjoy their stay. These guidelines help keep the ranch safe, comfortable and enjoyable for everybody in it.

Everyone staying signs the ranch waiver at check-in and agrees to these rules. If something here does not work for your situation, call the office before you book and we will talk it through.

Download the complete park rules (PDF)

Every rule that applies at the ranch is on this page and in that PDF. The PDF is the one to print, keep in the rig or send to whoever is travelling with you.

Arriving and leaving

Check-in and check-out

Check-in and check-out times at Waterfront Hideaway Ranch
 RV sitesCabins
Check-in from2:00 pm4:00 pm
Check-out by12:00 pm11:00 am
Check-in styleContactlessContactless
Gate access24 hours with your code24 hours with your code
Need a different time?Call the office one or two business days before your reservation and we will try to arrange it. Turning up early without asking does not work.
Fees are paid before arrivalAll fees must be settled prior to arrival or setup.
No refunds for early departureThere are no refunds or prorations if you leave sooner than booked.
Everyone signs the waiverEvery guest 18 or over signs the digital waiver, which covers the water, the kayaks and everything else on the property. Sign the waiver online
Your site

Your site

One RV per site. Keep the site tidy and leave it in the condition you found it. No physical changes to a site without written approval from the owner — that includes decks, steps, landing platforms and artificial turf.

All RVs must be in good operating condition: no window air conditioners, no torn awnings, no visible rust or denting. RV skirting needs approval before it goes on, and rigs older than ten years need approval before booking — send a couple of photos and it is usually straightforward.

Two occupants per RV without prior approval and additional payment. Going over without arranging it first carries a $50 per person per day penalty.

No group gatherings, parties or events of any type. This is a quiet park on a private shoreline, not a venue. Registered guests are of course welcome to gather amongst themselves, and there are several spots around the park meant for exactly that — the fire pit, the grove and the two pavilions. What is not allowed is inviting a crowd in from outside.

What, and how many, can stay out on your site

Anything left out overnight counts as living there — a table and four chairs is five things. Day-use items that get put away in the evening do not count. We do not allow clutter.

The number of items that can be left out overnight at a site is as follows:

Number of items permitted in the green space by site class
Standard6
Premium7
Premium Silver8
Premium Gold9
Premium Platinum10
Quiet hours

10 p.m. to 8 a.m.

Quiet hours run from ten at night until eight in the morning, and they are not treated as a suggestion. Violations will not be tolerated.

At all times — not only during quiet hours — refrain from idling engines or running generators, except in a genuine emergency power situation. Every site here has 20/30/50 amp power, so there is no ordinary reason to run one.

Smoking is not permitted in any building, and cigarette butts go in a bin rather than on the ground. This is a treed property and we intend to keep it.

Speed limit

10 mph, strictly

Ten miles an hour everywhere in the park, at all times, strictly enforced. There are children, dogs and people backing forty-five feet of trailer into a slot.

All vehicles stay on the park roads, site pads and parking areas. Driving off the roads is prohibited — that covers ATVs, UTVs, dirt bikes, side-by-sides, golf carts and cars alike. No driving on grass, undeveloped land, restricted areas or common space.

Pets

Pets

Pets are genuinely welcome here, and these rules are what keeps them welcome.

Two pets per RV or cabinFriendly pets are welcome. We reserve the right to refuse any pet based on disposition, breed, weight, or the owner’s handling of these rules.
On a lead everywhere outsideThe only exception is inside the fenced dog park. Temporary fences do not replace the lead rule — dogs stay leashed inside them too.
Never left outside unattendedNot at any time, for any length of time.
Picked up after, immediatelyAnd never in another camper’s site. On the synthetic turf, waste must be cleaned up at once and the turf hosed off with clean water.
Out of the buildingsPets stay out of the bathhouse, laundry and office, and must not disturb or threaten anyone.
The dog park is the off-lead exceptionFenced, and the one place they can freely run.
Parking

Vehicles and speed

Two vehicles per siteA boat or trailer can be the second, as long as it is in good shape. Some sites will take a third vehicle for a fee — ask the office before it arrives, not after.
Not on the grass, not in empty sitesKeep vehicles inside your assigned space. An empty site next door is still somebody’s site.
No inoperable vehiclesIf it does not run, it cannot stay in the park.
Nothing motorized on the synthetic turfNo cars, golf carts, motorcycles, trailers, ATVs, bicycles or scooters on the turf.
Everything must be insuredVehicles, RVs, boats and trailers all need current insurance, and proof must be provided to the office on request.
Fires and cooking

Fires and grills

No open fires anywhere except the fire pit provided in the common area near the shoreline — and wood is the only thing that goes in it.

Propane fire pits and propane grills may be permitted at individual sites with a permit from the office, approved case by case. Ask first.

Keep barbecue grills, smokers, flat-top griddles, pellet grills, pizza ovens and cowboy cookers off the synthetic turf, and far enough from it that sparks and residue cannot reach it. Turkey fryers are prohibited in the park.

Trash

Trash

Bagged household trash only, and put it in the dumpster rather than leaving it out overnight — wildlife will get into it and the rest will blow into somebody else’s site.

Not accepted: construction debris, batteries, appliances, paint, pool chemicals, new or used motor oil, or anything else that could be considered toxic.

Water, sewer, power

Utilities and sewer

Sewer hoses need a donut or hard shellEvery hose must have a foam ring or hard shell so it cannot push too far into the pipe and block the line. There are no exceptions to this one.
Nothing leaks onto the groundUnder no circumstances should a sewer hose leak. Repair rig water leaks immediately and report any you see.
Never flush wipesNot even the ones sold as flushable. They do not break down, they block the line, and they will ruin your own tank before they ruin ours
No washing vehicles or RVsPark water is not for washing your rig or your car, and outside vendors may not use it to refill tanks or clean anything.
No EV charging at RV sites or cabinsNo exceptions, and violators may be fined at management’s discretion. The pedestals are not built for it.
No mail serviceWe cannot receive mail or packages, and the park address cannot be used as a permanent address. See below for what people use instead.
Don’t let water runWe are on a public sanitary sewer rather than septic, but it is a well-used line either way. Turn it off.

Mail and packages

The UPS Store at 11450 US-380 Ste 130, Cross Roads, TX 76227 rents PO boxes and will accept packages for you. There is an Amazon Locker at the 7-Eleven at 3000 FM 720, Oak Point, TX 75068. Both are a couple of miles from the park.

Post offices that rent boxes: 1012 W Eldorado Pkwy, Little Elm, TX 75068 and 120 Stanley Dr, Aubrey, TX 76227.

Monthly and long-term

Monthly guests

$250 depositDue on all monthly reservations before arrival or setup. It can go toward your final electric bill or any damage.
Background check — $35 per guestRequired for every monthly guest aged 18 and over.
Card on fileA valid card is kept on file so the monthly site fee and electric can be processed automatically on the first of each month.
Electric is billed in arrearsThe payment taken on 1 January covers December’s electricity. It must be settled in full on the day you move out.

Long-term stays and monthly rates

Synthetic turf

The synthetic turf

Sixty-two sites have professional-grade artificial turf. It is expensive, it does not grow back, and a single careless evening ruins a whole panel — so it has rules of its own.

Nothing parks or drives on itNo parking, riding, driving or storing vehicles on the turf — cars, golf carts, motorcycles, trailers, ATVs, bicycles and scooters included.
Nothing burns on itNo fires, no cigarettes, no cigars. Nothing that burns goes on the turf or near enough to reach it.
No cooking equipment on itGrills, smokers, flat-top griddles, pellet grills, pizza ovens and cowboy cookers stay off the turf and far enough away that sparks and residue cannot reach it. Turkey fryers are prohibited anywhere in the park.
No grease, oil or chemicalsNo grease, oil, gasoline, chemicals or corrosive liquids of any kind.
Pet waste comes up at onceCleaned up immediately, then the turf rinsed off with clean water.
Damage is chargeableDamage caused by negligence is charged to the guest at the cost of the repair.
Children

Children and supervision

Parents and guardians are responsible for the behaviour of their children anywhere in the park.

Children under 18 must be directly supervised during quiet hours. Children aged 14 and under need adult supervision at all times, anywhere on the property.

There are children on bicycles here, and people backing forty-five feet of trailer into a slot. That is the reason for the ten-mile-an-hour limit and the reason for this one.

Drones

Drones

Drones and other unmanned aerial systems are strictly prohibited. That covers launching, landing and flying anywhere on the property, for any purpose.

It is a small park with close neighbours, and nobody on a lakeside site wants a camera overhead. If you need aerial footage of the property for a legitimate reason, speak to the office first.

The lake and the outdoors

Using the water and the grounds

This is a working piece of ground on a natural lake, not a resort pool deck. Everyone signs the waiver, and everyone looks after their own party.

There is no lifeguardNo lifeguard is provided for swimming or any other water activity, and there is no roped swim area. You swim at your own risk.
Supervise your own party in the waterGuests are responsible for adequate supervision of everyone in their party who goes near or into the water, children especially.
Outdoor hazards come with the settingGuests assume the risk of outdoor hazards, including animals, insects and wildlife. It is a lakeshore with real grass, real woodland and real weather.
Everyone signs the waiverEvery guest 18 or over signs the digital waiver before using the water or the kayaks. It takes a minute and you can do it before you arrive.
Property damage

Damage to the property

Hitting golf balls is strictly prohibited anywhere in the park.

Intentional destruction of park property means the full cost of the repair and possible eviction.

Accidental damage happens, and it is not a problem if you tell us. Report it to management immediately. Failing to report accidental damage is treated the same as the intentional kind — full repair costs and possible eviction.

Conduct

How we treat each other

Abusive or disruptive behaviour toward management, staff or other guests is not tolerated. Neither is loud, obnoxious or unlawful conduct, and neither is violence or the threat of it.

Do not display or carry weapons in a way that may alarm anyone else in the park.

The possession, sale or manufacture of illegal drugs is prohibited.

None of this is aimed at anybody. It is written down so that on the rare occasion it is needed, nobody is surprised.

The entry gate

Gate access, and who you can let in

One gate, one way in, working around the clock. It is also the reason the shoreline stays quiet, which is why the access rules matter.

The CellGate appMonthly guests can download the app and open the gate from anywhere with a phone and a signal. You can see live video at the gate and grant or decline access without walking down to it.
Your own entry codeEvery reservation is also given a unique personal code, so the gate still works if the internet does not.
Two logins per spaceA maximum of two people per RV space are assigned login credentials.
Codes are not sharedEntry codes and app credentials must not be given to anyone who is not staying on the site.
No letting visitors in while you are awayCredentials cannot be used to admit a visitor when the occupants are not on the property.
Everything at the gate is recordedAll gate activity is recorded. Abuse of the system may result in removal from the park.
CellGate supportTechnical problems with the app go to CellGate on 855-694-2837.

These rules may be changed at any time without notice. The PDF linked at the top of this page is always the current version.

Questions about the park rules?

Call the office on (972) 782-9722 and we will talk it through, or download the complete park rules as a PDF.

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